What other transparency strategies did you think of?
clipped from mashable.com
clipped from mashable.com
clipped from mashable.com
When Facebook revised their user terms of service, for example, the company did a poor job of communicating the changes to users. As a result, Facebook was forced to go on the defensive when users instinctively mistrusted certain changes that affected their user rights.
More and more, companies are incorporating transparency into their marketing efforts. Why? The reason, according to Debbie Weil, a corporate social media consultant and author of The Corporate Blogging Book, is because customers and stakeholders increasingly expect it. “It (transparency) is the new operating standard,” |